Frequently asked questions

Yes, you can! Just search for “Image Square Beauty” on Amazon Australia or visit our official Amazon store directly here: 👉 https://www.amazon.com.au/stores/page/C705C416-EA67-4CC4-B175-AC7B29AE88D0

Yes. Your payment information is fully secure. We use industry-standard encryption and trusted payment gateways to protect your personal and financial details during checkout.

Placing an order is easy: Browse our products Add your selected items to the cart Proceed to checkout and follow the on-screen instructions to complete your purchase

Yes, you can! If you need to make changes or cancel your order, just let us know within 2 hours of placing it. Our team will do everything we can to assist before processing begins.

Image Square Beauty is a premium online beauty brand celebrating self-expression through curated lashes, press-on nails, and fashion accessories. Our mission is to help you feel radiant, confident, and unforgettable — whether you’re preparing for a special occasion or embracing your everyday glow. Every product is thoughtfully designed with care, creativity, and a touch of magic to make beauty feel effortless and joyful.

Most orders arrive within 5–7 business days, depending on your location and chosen shipping method. You’ll get tracking details as soon as your order is on its way!

Yes! We run special promotions throughout the year. To stay updated, sign up for our newsletter and follow us on social media for exclusive offers and announcements.

You can reach us via email at info@imagesquarebeauty.com. Our customer support team is available Monday to Friday, 9:00 AM – 5:00 PM (AEST).

You can pay with Credit & Debit Cards, PayPal, Google Pay, and Apple Pay. We keep checkout smooth, secure, and easy so you can shop with confidence!

Absolutely — everything we offer is 100% cruelty-free. We never test on animals, so you can enjoy beauty that feels kind, confident, and totally guilt-free 🐾

We’ve got you covered! Returns are accepted within 14 days of purchase, as long as your items are unused, unopened, and in their original packaging. Simply contact our friendly support team for hassle-free instructions.

Yes! We offer gift wrapping and the option to include a custom message. You can request these options during checkout to make your order extra special.

Our orders are shipped from Australia. This allows us to provide reliable delivery times and quality control for our customers.

At this time, Image Square Beauty primarily ships within Australia.

Yes! With proper care, our lashes are reusable. Gently remove adhesive after each use and store them in their original packaging to maintain their shape.

Not at all! When applied and removed with care, our press-on nails are totally safe for your natural nails. Just follow our easy instructions for a worry-free, fabulous look! 💅

If something arrives damaged or incorrect, please contact us within 48 hours of delivery. Include your order number and a few photos, and we’ll sort it out as quickly as we can.

Yes, you can! Our products make lovely gifts for birthdays, special occasions, or just-because moments. You can also request gift wrapping and add a custom message at checkout to make it feel extra special.